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Terms of Service (TOS) - Gecko Purchases

Shipping: 

Shipping is free across Canada provided that Reptiles Express services those areas.  Very remote regions may not apply.

All shipping is performed through Reptiles Express.  We will ship according to weather conditions and do not ship in extreme hot or cold temperatures

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Shipping will be mutually arranged at the earliest possible time.

Cancellations:  Buyers may cancel their order within 15 calendar days and recieved a refund.  A 25% fee will be deducted from the refund.

If we have to cancel for any reason we will refund the full amount.

Payment Plans:  Can be arranged seperately through e-mail.

US / International shipping:  Can be arranged seperately through e-mail.

Alive Arrival Guarantee - We will guarantee live arrival of the geckos under the following conditions:  1. The gecko(s) is/are shipped during optimal weather as listed above.  2.  The receiver is available for the delivery of the gecko(s) and the gecko(s) is/are successfully delivered on the first attempt.  3.  Any DOA is sent with photo proof to our e-mail address within 1 (one) hour of delivery (this includes if a shipment is held at a depot).  This does not apply to geckos that are picked up.  No guarantees for shipments outside of Canada.

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